Food > Shopping

Hi guys! Hope you’ve had a wonderful day <3

Sorry I’m late posting- I was busy munching Cheesecake Factory and shopping with the Pilot. I knew you would understand 😉

This afternoon, in the middle of Packing Frenzy 2010, I put together all of the macaroon bundles for my HLS friends. If you see me at HLS and would like some macaroons, just ask! I’ll have a stash in my LiveWell Bag 🙂

roons

For lonchi, I munched a leftover McCurry burger atop organic cucumber and grape tomatoes dressed with Dijon mustard, white wine vinegar, Stevia, cayenne and Garlic Gold (MAYJAH GG promo comin’ atcha in the morning)

burger

The doorbell rang, and even though I knew what it was, I waited until I finished my lunch to open the package. This confirmed that as crazy of a shopaholic I am, I love food EVEN more. 😉 Who knew?!

dresses

I opened the package with gusto, tried on the dresses, and actually started crying when the one I was so excited about looked horrendous. The fit was totally wrong… tight in the hips, baggy in the waist, and the girls totally hanging out. The pilot came home from work to me in tears, still wearing the dress (which he agreed as sweetly as possible that it was a disaster) on the phone with Rent the Runway. I’m not one to say anything about companies when they’re less-than-stellar, but do want to tell you guys that customer service was extremely rude and unwilling to help. I *should* have read their return policy more carefully, because I was going to be charged for both dresses even though the second dress that fit me was much less expensive, or I’d have to send both dresses back and be left with nothing to wear this weekend in order to get a full refund. I understand that policies are there for a reason, but in certain situations where the customer is truly unhappy, you should be polite –they weren’t- and *try* to do something to help them. When I was a department store area sales manager (pre blog!), my store manager would always tell us to make an exception if a customer wasn’t fully satisfied.

MY OTHER VIDEOS

They didn’t offer me a credit for the $250 dress until I told them I had a blog and was really looking forward to sharing my experience with my readers. (I hate hate HATE to pull the blog card in situations like that, but it was the only way they offered to help. Terrible) So now I’m wearing dress #2, which did fit and sent the other dress back.

The pilot and I got on the road to J-ville, and the Cheesecake Factory’s brown bread *almost* made me forget about the whole debacle.

bread

For my entree, I rolled with the usual vegetable salad (beets, edamame, cucumber, tomatoes, roasted asparagus and greens), with goat cheese instead of cheddar, balsamic dressing (I forgot to get it on the side) + a grilled piece of salmon.

salad

Now we’re chillaxin at the hotel and going to call it an early night since I leave for CHICAGO IN THE MORNING!!! 😀

Hope I don’t wake up the hotel neighbors with my AM TurboFire sesh 😉

See ya before I leave with a crazy awesome Garlic Gold promo <3

xoxo,

Gina

Something to talk about: What was your favorite formal dress ever?? I LOVED my Junior prom dress that was a purple-y pink color and laced up the back, and also this dress I wore to the squadron Christmas party 3 years ago. Simple but still fun 🙂

red

Post Navigation:

68 Comments

  1. Sassy Molassy on August 13, 2010 at 2:27 pm

    I love that red dress. How cute are those macaroon gift sets?! HLS attendees are going to love you for your personal little swag bags. Bummer about the dress situation. In some ways, it’s like shopping online…you think you ordered the right size, but the cut or brand doesn’t always work out like you expected. Have a blasty in Chicago!

  2. Chelsea @ One Healthy Munchkin on August 13, 2010 at 3:32 pm

    That’s such a bummer that the dress didn’t fit and that you had to deal with such a rude representative! I’m sure you look fab in your back up dress though. 😉

    My favourite formal dress was my high school prom dress. It was a yellow floral Betsey Johnson. I felt like such a southern belle in it! 😀

  3. kirsten on August 13, 2010 at 9:40 pm

    i have heard more than once about bad experiences with RTR, it makes me never want to use them, I hope more companies like that pop up that offer better customer service.

  4. Amie on August 14, 2010 at 9:37 am

    I absolutely love that red dress, very classy but hottttt! I would LOVE to try a sample of Garlic Gold. I have been DYING to try it! I’m glad you girls enjoyed Chicago, I’ve lived here all my life and I think you girls did more sight-seeing than I ever have!!

  5. Stephanie on August 17, 2010 at 2:18 pm

    Wow! I just read your story about RTR. I’m shocking; I rented from them for the 1st time in June for a wedding and was blown away by their customer service. I had 1 dress delivered to a hotel w/ no back up (risky I know!) and upon trying it on, the elastic in the waist seemed to be snapped. Thankfully I was able to belt the dress and make it work – but they offered to over night me a different one, which I declined b/c the belt worked fine. However, they gave me a 25% discount for a future rental. Can’t believe how such night/day customer service we both had.

  6. Kathy on August 24, 2010 at 6:28 pm

    Hey Everybody,

    My name is Kathy. Along with my husband Bill, I the co-founder of Juliet Mae Spice Blends.

    I wanted to this chance, to thank Fitnessista for her kind words about our products.

    We really do take the time and effort to make the very best product we can–so it is incredibly exciting to see them lauded on this site.

    All my best,
    Kathy

Leave a Comment





Pin It on Pinterest